Just getting started with our survey platform? Keep this page bookmarked, as we are constantly adding new content to it.
If you have a question that isn't answered below, just ask us, and we'll be happy to help.
The fastest way to get started is....
Download our twelve page Quick Start Guide in PDF format. This takes you step by step from login, to creating your survey survey, adding questions to your survey, activating the survey to collect responses, and how to get additional support.
Getting Started
Here's some important information to take note of after you've signed up for an account!
When you sign up for an account with us, you need to wait for us to provision your account. Accounts are provisioned between 9am and 5pm EST. If you've requested SSL or white label, we'll reach out to you for more details before we complete your account setup.
Typical account setup times are between 2 to 4 hours between 9am and 5pm.
Question Types and Tutorial Videos
- {tip image="images/QuestionTypes/Array.png" image_width="776" image_height="271}Array | Video Tutorial
- {tip image="images/QuestionTypes/Array5Point.png" alt="Array5Point" image_width="795" image_height="326}Array (5 point choice) | Video Tutorial
- {tip image="images/QuestionTypes/Array10Point.png" alt="Array10Point" image_width="645" image_height="268}Array (10 point choice)
- {tip image="images/QuestionTypes/ArrayYN.png" alt="ArrayYN" image_width="510" image_height="277}Array (Yes/No/Uncertain) | Video Tutorial
- {tip image="images/QuestionTypes/ArrayID.png" alt="ArrayID" image_width="641" image_height="367}Array (Increase/Same/Decrease) | Video Tutorial
- {tip image="images/QuestionTypes/ArrayColumn.png" alt="ArrayColumn" image_width="632" image_height="316}Array by column | Video Tutorial
- {tip image="images/QuestionTypes/ArrayDS.png" alt="ArrayDS" image_width="692" image_height="336}Array dual scale | Video Tutorial
- {tip image="images/QuestionTypes/ArrayNumbers.png" alt="ArrayNumbers" image_width="673" image_height="371}Array (Numbers) | Video Tutorial
- {tip image="images/QuestionTypes/ArrayText.png" alt="ArrayText" image_width="597" image_height="265}Array (Text) | See Array (Numbers) Video
- {tip image="images/QuestionTypes/ArrayCheckbox.jpg" alt="ArrayCheckbox}Array (Checkbox) | See Array (Numbers) Video
- {tip image="images/QuestionTypes/ArrayDropdown.jpg" alt="ArrayDropdown}Array (Dropdown) | See Array (Numbers) Video
Using Advanced Features
Array | Video Tutorial
Array (5 point choice) | Video Tutorial
Array (10 point choice)
Array (Yes/No/Uncertain) | Video Tutorial
Array (Increase/Same/Decrease) | Video Tutorial
Array by column | Video Tutorial
Array dual scale | Video Tutorial
Array (Numbers) | Video Tutorial
Array (Text) | See Array (Numbers) Video
Array (Checkbox) | See Array (Numbers) Video
Array (Dropdown) | See Array (Numbers) Video
